*Application for the tours
Application procedure is subject to our company's regulations and the Japanese Travel Agency Law.

*Travel Insurance
Medical costs in Japan is quite expensive for foreigners.
We strongly recommend purchasing an overseas travel insurance just in case.

*Handling Personal Information
Any personal information provided by our customers on our application form will be used only for the purpose of arranging the tour and payment settlement.
The company will manage the information provided by customers appropriately.

*Departure time
Our bus departs on schedule during our tours, so please come to the designated places on time.
Please note that a guest who missed the bus needs to pay his/her transportation expenses to the circuit or other destinations.

*Arrival time
We cannot guarantee any arrival times since it depends on traffic situation or other reasons.
Time for necessary rest stop(s) will not be reduced even if such delay occurs.
In addition, Estar Travel will not be responsible for taxi fares, overnight accommodations or other expenses occasioned by a tour's late return due to unavoidable circumstances.

* Refund Policy
Paid by credit card：The money will be refunded through the credit card with which you paid, according to the credit card's terms and conditions.
In addition, an exchange rate at the time of your cancellation applies,not the rate at the time of purchasing the tour.
We can not give you a partial refund through credit card.For a partial refund,we will first make refund for the full amount of your payment and at the same time charge non-refundable costs to your credit card.
Paid by international bank transfer：The money will be transferred back to your account after deducting a bank handling fee and our handling fee (it may be quite expensive).

*Minimum number of participants required
A tour may be combined with a tour for Japanese customers if the minimum number of participants is not reached by a deadline for application.
If the number of customers does not reach the minimum requirement even after the combination, a tour may be cancelled.
If a tour is cancelled, we will refund the tour costs except for a GP ticket.

*Exception clause
Estar Travel is not liable for damages incurred by the customer due to natural disaster or change in tour/racing event schedule, itinerary or route, or cancellation of tour due to such causes.
*Termination of Contract
If the customer does not use all travel services included in the package tour or leave the tour group before the tour ends due to the customer's personal reasons, such customer is deemed to have waived his/her right and we will not refund any travel fees.
We may terminate our travel contract in the following circumstances:
(1) The customer is unable to continue the travel because of sick or injury, unavailability of an attendant or any other reasons; or
(2) The customer does not follow our tour conductor or local guide's instructions for securing safe and smooth trip or, obstructs safe and smooth tour activities by violent or threatening behavior against our staff members or other tourist.